In a recent Inside Higher Ed article, Rick O’Donnell addresses the controversial aspects of “faculty performance data” and makes arguments for why they matter. He begins by stating three interrelated (though, as he points out, often seen as exclusive) issues that are interfering with the success of higher education: 1) increased tuition costs, 2) changes to the structure brought on by technology and for-profit college, and 3) the value of education (that is, how much students are actually learning and getting out of their postsecondary experience). In an attempt to see the relationship amongst these three issues and to do something about it, “advocates of higher education productivity” have made an effort to “create blended classroom/online courses to improve learning at lower cost.” Reading this fact was nothing new for me, but it made me think about how my future institution — a four year, private liberal arts college — uses hybrid courses.
The focus at my future LAC is not on using technology to make tuition costs more effective, nor is it really on using technology to make education more accessible. Instead, it seems, the interest in hybrid courses is based on the idea that this is the current trend in higher education and therefore we should “get on board.” Now this isn’t necessarily a problem. I believe it is important to know what’s on the horizon in education and to carefully consider the pedagogical benefits (or costs) of bringing a digitally networked culture to the classroom. But I was just struck, in reading O’Donnell’s piece, that there are probably many schools (in particular, I’m guessing, small, private LACs) that are using this trend to actually bring in more students and therefore more tuition funding. If the school can present its progressive technological prowess, this becomes a selling point to parents and students who often believe (and not wrongfully) that strong tech skills are the answer to future employment and success.
I believe that LACs (or any other institutions) that are not already thinking about how using hybrid courses can make college more affordable are going to be left behind and end up with falling enrollments. It seems that this might be a conversation that needs to start happening at my future site of employment.
While I was struck (in a way that had not much to do with the main argument he was trying to make) by O’Donnell’s point about using hybrid courses in cost-effective ways, overall I was not buying his argument(s). He moves on to connect faculty performance data with universities’ financial security and success. He brushes off concerns about micromanaging faculty through the collection of individual faculty-data by saying that “real” successful scholars are not “afraid” of “scrutiny” and “accountability.” He writes, “In fact, excellence tends to attract excellence….” This, he argues, is the path to weeding out mediocrity. Clearly, he has not read Bill Readings, who would blanche at the sight of accountability and excellence being the basis of this argument (and used multiple times in quick succession without any critical pressure placed on these terms–as if their definition were self-evident).
My question: Is this really about fear of “scrutiny” and “accountability” on the part of faculty? Or is this actually about concerns with how one defines and measures “excellence”? It’s not that faculty are afraid to be “examined,” but that the tools of measurement are certainly questionable. Who determines “excellence”? And how does one measure it? Again, these are not new questions. Readings asks them in much more detailed and thoughtful ways in University in Ruins. I just am raising them again as the crises that Readings, in some ways, foresaw taking place come to fruition, and at the same time our solutions don’t seem to be changing (“accountability” and “excellence” are not solutions – despite O’Donnell’s experience leading multiple “organizations in the public, private, and nonprofit sectors”). And he ends on the idea of “truth” (as in, “the truth shall set you free) — an idea at least as ambiguous and amorphous as “excellence.”